Training & Support
What types of merchant training can you provide?
We always provide initial telephone training and also offer continuing instruction for our merchants. We offer training guides and user manuals to help our merchants get acquainted with Global Processing Systems products and services. We also provide regular updates on industry-related rule and regulatory changes, to the extent they impact your merchant account with us.
We also supply initial training on POS Systems.
Can you provide guides available for point-of-sale terminals?
We have quick reference guides available for many of our products that we can send to you online.
Do you have any type of online help?
Our Web site has a section dedicated to understanding the basics of payment processing, and data security and basic fraud prevention tips.
What are Global Processing Systems technical support hours?
Our technical support never closes. We’re here and ready to help you whenever you call. We are open 24 hours a day, 7 days a week, 365 days a year. That includes all holidays.
Please contact us at 866.823.1960.